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Delayed Launch Refunds and Compensation

​Player who recharged Balens on Oct. 9th will receive a refund (including Balens purchase and VIP subscription), the refund process might take 7 days at last, thus your patience will be highly appreciated.


Player who registered on Oct. 9th will receive a compensation pack through in-game mail, however, please remember to registered on S1 before Oct. 14th @14 00:00 PDT to redeem the pack, an overdue registration will not be able to get the compensation. More info about the compensation pack please check your personal email. Thanks!


Please feel free to  file a ticket if there are any more questions.